HAVE A QUESTION?
You’re in the right place. If you have any other questions that aren’t answered here, contact us.
Yes! Designed to welcome every traveler, The Heathman Hotel houses a variety of Accessible guestrooms crafted to meet the needs of travelers who require mobility, hearing and vision accessible accommodations.
We are located at 1001 SW Broadway in the heart of downtown Portland, two blocks away from Pioneer Courthouse Square.
The MAX light rail (red line) goes from the airport to the Pioneer Courthouse Square stop (a 45-minute ride, for $2.50); it’s then a four-minute walk to our property. Uber is another option ($22-28), or you’ll find cabs outside the baggage claim area (approx. $38-$50); it’s typically a 25-minute ride to the airport.
We try to accommodate late check-out requests when we can – late check-out availability is dependent on the number of check ins we have scheduled for that day. To request a late check out, call or stop by the front desk on the evening before your departure or in the morning on the date you are scheduled to depart. We’ll do our best.
A credit card is required for all arriving reservations. Please note a hold will be placed on the card upon check in for the total amount of room, tax and anticipated incidentals (an additional $100 per day).
Your guest amenities fee includes a wide range of services, including bike rentals, shoe shine and steaming services, a welcome beer at check in, and more. For a full list, please see our Signature Amenities page.
Yes, valet parking is available for $50 per day with unlimited in-and-out privileges. Our parking garage is equipped with Tesla charging stations.
Our fitness center is on our second floor and open 24 hours a day with room key access.
Please come downstairs and our Personal Concierge would be more than happy to assist.
We don’t have self-service laundry facilities, but we do offer same-day dry cleaning and laundry service. Laundry bags and forms can be found in your closet. Drop your laundry at the front desk by 9 a.m., and you’ll have it back by 6 p.m.
Just ask your Personal Concierge. We’ll be happy to show you the best places to visit.
Of course! We have a whole range of pet amenities to welcome your companion, as well as pet room service and even a pet spiritual menu. Check out our amenities here. There is no pet fee, we included this in the guest amenities fee.
Wi-Fi is included with your stay at The Heathman Hotel. Cribs are available upon request and rollaway beds can be provided at additional charge.