We are people first, hoteliers second. The well-being of our guests, team members and community is our number-one priority, today and every day. Our guest well-being and sanitization standards are being implemented at The Heathman Hotel and across all Provenance hotels.
For your safety and the safety of our staff, we have implemented:
- A Limited-Contact Check-In Process
- Accredited Health, Safety and Cleaning Process
- Paige, Our Virtual Concierge
All paper and reusable informational collateral has been removed from our rooms, but guests can learn more about available services by sending a text to Paige, our Virtual Concierge. Instructions for Paige will be provided at check-in by your desk agent. Guests can also request a contactless check-in, which can be arranged in advance.